August 19, 2008
Dear Mr. Berger,
Thank you for your feedback regarding Chili's.We are sorry to hear of your displeasure when we removed the Fried Cheese from the menu. It is never an easy decision to delete any item from our menu as we always run the risk of an unsatisfied guest. It is only after extensive testing that our test kitchen and our culinary team makes the decision to remove any item from the menu. We will forward your comments to the culinary team for their review and consideration.
Guest feedback is vital to our success and your comments are important. We appreciate your loyalty as our guest and hope you will continue to frequent Chili's.
Sincerely,
K. Michie
Guest Relations
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And Now, A Note From Brian Powell
13 years ago
2 comments:
Fried stuff w/cheese is the cornerstone of the American diet. This reeks of nuthin' but plain ol' fashioned communism.
Hey, at least you got a response! Maybe you should email CPK next about the rosemary chicken potato pizza...
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